Contact Us

Customer Service

Contact Information

Contact Information

Spin Master reaches around the globe. Our products are distributed in over 50 countries either through Spin Master offices or in partnership with other toy companies.

Click the logos below for worldwide contact information.

Product Support Inquiries?

We are sorry you were unable to find the answer to your question and we are eager to help. Our Customer Care Team is dedicated to ensuring that Spin Master Ltd. meets and exceeds your needs.

Thank you.

Immediate Support

US, Canada and Mexico

US/Canada: 1-800-622-8339
Mexico: 001-800-514-7827

Hours: Mon - Fri, 11 am - 7 pm E.S.T.

Spin Master Ltd.
ATTN: Customer Care
450 Front Street West.
Toronto, ON. Canada M5V1B6


Switzerland: 0800 561 350
UK: 0800 206 1191
France: 0800 909 150
Luxembourg: 800 28 044
Belgium: 0800 77 688
Netherlands: 0800 022 36 83
Austria: 0800 29 72 67
Germany: 00800 0101 0222
Italy: 800 788 532

Mon-Fri, 12:00-20:00 CET, 11:00-19:00 GMT

Email Customer Care

Please take a moment to fill out the following form and we will get back to you within 48 hours.

1) To begin, please select your country:
2) What is this inquiry regarding?
Please Select a Brand


3) Please enter your contact information:
State / Province:
Postal / Zip Code:
4) Please enter your question below:

You are leaving the Spin Master Web site and will be entering another Web site, which will have different terms of use and privacy policies. KIDS, please check with an adult before you visit other Web sites and remember to not share any personal information about yourself – including your full name, address and phone number – without your parent or guardian's permission.