Phone Support
| Country | Customer Care Toy Support | Hours of Operation | |
|---|---|---|---|
| United States | +1 800-622-8339 | 9:00am – 8:00pm EST Monday – Friday |
|
| Canada | +1 800-622-8339 | 9:00am – 8:00pm EST Monday – Friday |
|
| Mexico | 800-953-0147 | 9:00am – 8:00pm EST Monday – Friday |
| Country | Customer Care Toy Support | Hours of Operation | |
|---|---|---|---|
| United Kingdom | 0800 206 1191 | 11:00 – 20:00 GMT Monday – Friday |
|
| France | 0800 909 150 | 12:00 – 20:00 CET Monday – Friday |
|
| Portugal* | 800 827 347 | 11:00 – 20:00 GMT Monday – Friday |
|
| Italy* | 800 788 532 | 12:00 – 20:00 CET Monday – Friday |
|
| Germany* | 00800 0101 0222 | 12:00 – 20:00 CET Monday – Friday |
|
| Netherlands* | 0800 022 3683 | 12:00 – 20:00 CET Monday – Friday |
|
| Spain | 900 808808 | 12:00 – 20:00 CET Monday – Friday |
|
| Republic of Ireland | 1800 007 766 | 11:00 - 20:00 GMT Monday – Friday |
|
| Austria* | 0800 297 267 | 12:00 – 20:00 CET Monday – Friday |
|
| Belgium* | 0800 13 377 | 12:00 – 20:00 CET Monday – Friday |
|
| Luxembourg* | 800 28 044 | 12:00 – 20:00 CET Monday – Friday |
|
| Switzerland* | 0800 561 350 | 12:00 - 20:00 CET Monday – Friday |
|
| Czech Republic* | 800 55 05 30 | 12:00 – 20:00 CET Monday – Friday |
|
| Hungary* | 080 100 052 | 12:00 – 20:00 CET Monday – Friday |
|
| Poland* | 800 08 02 38 | 12:00 – 20:00 CET Monday – Friday |
|
| Slovakia* | 0800 23 28 00 | 12:00 – 20:00 CET Monday – Friday |
|
| Romania* | 0800 40 00 15 | 13:00 – 21:00 CET Monday – Friday |
|
*English support available only | |||
| Country | Customer Care Toy Support | Hours of Operation |
|---|---|---|
| Australia | 1 800 943 503 | 09:00 – 17:00 AEDT Monday – Friday |